Have your voice agent answer in your own voice

What it is. Your voice agent normally answers in one of our stock voices. With this add-on it answers calls to your business in an AI copy of your own voice instead. It's $49 a month on top of your plan (prepaid plans get the same 20% off). We make the copy with Cartesia, our voice provider.

Set it up in Voice agent → Settings, under Your own voice:

1. Choose Add it to my plan. It's billed with your plan, and you pay the part for the rest of this billing period today. The account owner or an admin can do this.
2. The account owner types their full name and chooses Start recording.
3. Read the consent statement on the screen out loud, then the short passage under it, the way you talk on the phone. Somewhere quiet, with only you talking: about 60 to 90 seconds. It stops by itself at 3 minutes.
4. Listen to it, tick the box to confirm it's your own voice and you're authorized, and choose Make my voice.

From the next call, your voice agent answers in your voice. Hear your greeting plays your greeting in it.

How much it answers. Your voice answers the first 400 call minutes each month (on Starter, all 250 of your plan's minutes). After that, calls that month are answered in the stock voice you picked, and the count starts again on the 1st. Calls past your plan's minutes are charged as usual.

The rules we keep:

• Only the account owner, and only their own voice. Nobody else on your team can record, and you confirm out loud and with the box that it's you.
• Answering only. Your voice answers calls to your business. Calls we place for you, like win-back calls to old leads, keep the stock voice.
• It's still an AI. If a caller asks whether they're talking to a person, to you, or to a recording, it says right away it's your office's AI assistant, and never claims to be you.
• Delete it any time. Choose Delete my voice. We delete the copy at Cartesia and delete your recording, and calls go back to your stock voice from the next one. The add-on stays on your plan so you can record again; Take it off my plan removes it (the unused part of the period becomes a credit) and deletes your voice too.

What we keep. Your recording is stored privately, where only our servers can reach it, until you delete your voice. We keep a record of your consent (the statement you read, your name, when, and the IP address and browser you used) after you delete it, as proof you agreed. The Terms and Privacy policy have the details.