Delete your account and data
The account owner can delete the account from Settings, or email us from the owner's address. Services stop, numbers are released, and your data is deleted within 30 days, except records the law makes us keep, like invoices.
Before you delete:
- Cancel your plan in Billing so you aren't charged again.
- Export what you want to keep, like your leads (Export in Leads).
- Moving to another provider? Point your call forwarding somewhere else first.
To delete, the account owner opens Settings, then Security, and chooses Delete account. Type DELETE to confirm (with two-step verification on, you'll also enter a code from your app). Or email support@fullday.ai from the owner's email address and we'll do it for you.
What happens next: your front desk stops answering, your numbers are released, and your data (leads, conversations, call recordings and websites) is deleted within 30 days. We keep billing records for as long as tax law requires. More in the Privacy policy.
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Still stuck?
Email us and a person on the team will reply. Or write to support@fullday.ai.